User involvement – adults

KBT is working to systematize service user knowledge through evaluation og research in support of service users, professionals and decision makers. Gaining service user experience in a systematic way gives greater weight in service development. We convey the knowledge through lectures, courses and seminars. KBT also strengthens individual service users through courses and meetings- especially…

For links to norwegian pages, see our norwegian resource pages.   Idunns overview of literature Journal of the Norwegian Psychological Association Norwgian Institute og Public Health`s site about user experiences Norwegian Health Norwegian Board of Health Supervision Patient-Centered Outcomes Research Institute (PCORI) The Norwegian Council for Mental Health (NCMH) The Norwegian Electronic Health Library The…

Text by Anne Plathe, 2018. May need some updating. For literature in norwegian, see our norwegian resource pages. Public documents about user involvement Norwegian Ministry of Labour and Social  Inclusion & Norwegian Ministry of Health and Care Services. (2009). National Strategic Plan for Work and Mental Health 2007-2012 (01/2009) .Oslo: The Ministries. Council for International…

Text by Anne Plathe, 2018. May need some updating. Service user participation takes place on an individual level on behalf of oneself, at system level on behalf of larger groups, at political level and in research as collaborators. This implies: Equal cooperation – participation in own plan and process as a service user. IP –…

Text by Anne Plathe, 2018. May need some updating. NOU 1997:2 Pasienten først! – Ledelse og organisering i sykehus [Official Norwegian Reports 1997:2 The Patient First! – Management and Organizing in Hospitals] stated for the first time that service user involvement shall take place in two areas: codetermination in persons own personal treatment (individual level)…

Text by Anne Plathe, 2018. May need some updating.  Competence center for lived experience and service development (KBT) is aiming to emphasize user involvement in health services and hospitals. Rights regarding user involvement in Norway Pasient- og brukerrettighetsloven [The Patiens’ Rights Act] promises rights for users of health services, and states in § 3-1 that:…