Project Manager: Juni Raak Høiseth
Project Team Members: Christina Kildal, Johanne Bakken Moe, Liva Elvira Myrvold Nynes and Ellinor Elvrum Evensen
My Voice Matters is a three-year development project aiming to develop a method for actual user involvement for children and youth as service users. The goal is to enable children and youth to bring forward their experiences with the services with their own voice.
The project is based on User Interviews User (UIU) as a methodology, where former service users interview current users of a service. In this project we have young people/young adults in the ages of 18-23 as project team members, who themselves have experience with the use of mental healthcare services. The project team members are trained in the UIU-method, and participate in designing the interview guide, conducting interviews, analysis and writing the report. They present the results at a dialogue conference for employees of the service and service users. Here findings are discussed, and we decide how to work on improving the services according to findings. The service is given a final report which will serve as a tool for further development. One year after the project has ended we have a follow up meeting where we look into whether services are continuously developed after children and youth’s experiences and views.
In 2015 we evaluated the Children and Young People’s Psychiatric Out-Patient Clinic of St. Olavs Hospital in Trondheim, where we interviewed service users between the ages of 16 and 18. In the fall of 2017, we evaluated the out-patient services for children/youth between the ages of 12 and 18 at the Children’s and Young People’s Psychiatric Out-Patient Clinic of Levanger Hospital. In 2018-2019 we evaluated Team Children and Youth in Stange municipality.
We have also been interviewing service users and relatives in the evaluation of Children’s and Young People’s Psychiatric Out-Patient Clinic of St. Olavs Hospital in Trondheim and the child welfare services in the Hemne and Snillfjord municipality.
The project is funded by Stiftelsen Dam through The Council for Mental Health.