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April 15th and 16th, Gillian Mulvale from Canada visited us at KBT to talk about the project “Canada-Norway Research Collaboration on Operationalizing Experience-Drive Innovation through Integration of Peer Support in Health Systems”.

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User Interviews User (UIU) is our interview method where we involve people with lived experience as a user of health services in evaluating the services with us at KBT. You will learn how to lead this type of interview process to obtain knowledge from other service users. The idea is that you, as former user…

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A Peer Support Specialist is someone with personal experience as a service user who now works in healthcare. Many Peer Support Specialists work with patients/users, while others are advisors at different service levels. Whether you are an employer or a Peer Support Specialist, you will get questions about the content of this relatively new profession.…

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Courses for service users, relatives, service providers, peer workers and user representatives: This courses contribute to strenghten service users, relatives, service providers, peer workers and user representatives by working from a user perspective.  User involvement in research Fundamental method for those who want to learn about user involvement in research projects (people with patient experience…

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Recovery as a concept can be understood in different ways. It can be described as a model, paradigm, phenomenon, philosophy, ideology, approach, tool and/or a field of knowledge based on experience

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Competence center for lived experience and service development (KBT) is aiming to emphasize user involvement in health services and hospitals. What is it about? Pasient- og brukerrettighetsloven [The Patiens’ Rights Act] promises rights for users of health services, and states in § 3-1 that: The patient is entitled to participate in the implementation of his…

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KBT is concerned with the municipalities – in particular, we focus on the municipalities in central Norway. We want to be a resource and a source of knowledge through experience. Therefore, we have offered dialogue meetings for the municipalities for several years. This means we travel and visit municipalities throughout central Norway. We want to…

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There is increasing focus on the importance of the service user perspective in developing health services. Children and adolescents have previously had little involvement in this process, and been underestimated for the benefit of observing adults like parents or professionals. Competence center for lived experience and service development (KBT) thinks it’s important to raise these…

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Our vision is: Better services through equal dialogue between service users and professionals We bring forward service user voices   Competence center for lived experience and service development (KBT) is a competency center working to promote the user perspective in service development. It is our opinion that their experience-based knowledge is as important as traditional, professional knowledge…

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