This User Interviews User Evaluation was comissioned by the Follow-Up Service in Trondheim municipality, the districts of Lerkendal and Heimdal. Eirik Roos on behalf of the City Manager and Stig Antonsen, leader of the Follow-Up Services, asked KBT to conduct a service user survey. This evaluation is of the experiences of service users of Heimdal’s and…

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In 2009 KBT did a User Interviews User evaluation i collaboration with the Follow-Up Services in the Districts of Østbyen and Midtbyen in Trondheim municipality. The service users expectations to the Follow-Up Services differed based on previous experiences with welfare serivces. It’s important to be aware of what the Follow-Up Services can contribute with. KBT…

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The services being evaluated in Ålesund was Psykisk helseteam (Mental health team), manned apartments for people with mental health issues, DPS Vegsund, and DPS Sjøholt. Ålesund was facing a series of challenges concering accessibility, information and communication in its services. Service users should receive support and guidance in making decisions regarding their treatment. Service user…

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The report “Immigration and health” is a summary of three projects initiated by Mental Helse (Mental health) and KBT, as a part of the former’s commitment to the immigrant community. KBT has received grants from Central Norway Regional Health Authority there the aim has been to: Trying out measures to help immigrants better the health…

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