User Interviews User Evaluation – Overhalla municipality

This User Interviews User Evaluation was comissioned by Overhalla municipality. The main purpose of the evaluation was to get service users’ perspectives on the development of municipal services, what works well within the municipal services and what should be improved. It differed from person to person how well known service users’ rights were. Few knew…

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User Interviews User Evaluation: Stange municipality – Services for people with mental health problems

The User Interviews User evaluation of Stange municipality was a follow-up of a quantitative survey conducted by the municipality in 2005. The municipality had already conducted several qualitative service user surveys, of which the first one was conducted in fall 2002. 8 adults were interviewed, and the results from the survey were published in the…

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User Interviews User – Namsos municipality

To fulfill the demand for service user involvement, Namsos officials requested a UIU be conducted on their services. The focus for the service was seeing what and how did the services work, and what areas could be improved according to the users. The access to written information was lacking, and there was a general wish…

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User Interviews User Evaluation – Inderøy municipality

KBT has evaluated the services in Inderøy. The municipality laid good grounds for the survey, and recruited a broad selection of informants for the meetings. It was revealed a great need for information on the municipality’s services, and of mental health in general. Awareness of rights was difficult to get a hold of. The majority…

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User Interviews User Evaluation – Inn På Tunet

Inn På Tunet (IPT) is facilitated and quality controlled welfare services in farms. The Programme Board and county governors in Central Norway contacted Mental Helse, who together with a user driven center in Central Norway did a user-survey of the services in five Inn På Tunet-farms. Dagfinn Bjørgen in Brukerstyrt senter in Central Norway led…

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User Interviews User Evaluation – Steinkjer municipality

In 2006, Steinkjer agreed to take part in a pilot survey for User Interviews User. The municipality recruited users from different services in the mental health sector. In regards to collaboration, the users of work initiatives felt it important to view the entire life situation of the individual patient. Many were unaware of individual plans. It…

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