The CHIME project – International collaboration with King’s College London

We proudly announce that we are formally collaborating about the CHIME project with Dr Mary Leamy at King´s College London.

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KBT vocational school halfway through the first semester

Almost one year after KBT got accredited vocational school education, our first class is just about to complete their first exam, and what a journey it has been!

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The first vocational school for peer support in Norway

During fall 2019, the Competence center for lived experience and service development (KBT) got accredited vocational school education.

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Userperspective in examination form at NTNU

The Department of Mental Health at the Faculty of Medicine and Health Sciences at NTNU, Higher Education and Master of Mental Health Work, has since 2016 collaborated with the Competence Center for User Experience and Service Development (KBT) on exams

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GLIMT recovery center and School established in Trondheim

The center has inspiration from the CHIME model (Leamy M. et al) and building a center that shall meet the needs of people with psychiatric health challenges or also drug addiction. The center shall be an arena for culture statement I various forms, shall be key identity a connection builder. To create music and poems…

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Courses for service users, relatives, service providers, peer workers and user representatives: This courses contribute to strenghten service users, relatives, service providers, peer workers and user representatives by working from a user perspective.  User involvement in research – “Bruker-elf” Fundamental method for those who want to learn about user involvement in research projects (people with…

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Dialogue meetings in municipalities

KBT is concerned with the municipalities – in particular, we focus on the municipalities in central Norway. We want to be a resource and a source of knowledge through experience. Therefore, we have offered dialogue meetings for the municipalities for several years. This means we travel and visit municipalities throughout central Norway. We want to…

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Course for co-researchers – User involvement in research – Bruker-Elf Bruker-Elf is a course for those who are curious about medical research, and want to be qualified for participation in research projects. You will get an introduction into how a research protocol is made and what questions researchers must ask themselves during the research process.…

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Dagfinn Bjørgen and research scientist Reidun Norvoll are collaborating on the project “God pårørendeinvolvering i et brukerperspektiv” [Good involvement from a user perspective]. KBT is competent in co-research. We mainly work with qualitative research and are the competence base for the user-driven method User Interviews User. If you want help with your research project, or…

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KBT is engaged in a number of various service development projects in the field of psychiatry and drug rehabilitation. There is a clear need for innovation in the relationship between services and their recipients. This calls for dialogue, and a new understanding of each other’s roles, responsibilities, authority and expectations. It is for this reason…

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We build bridges between lived experience and professional knowledge

KBT works to ensure that service users' and patients' voices are listened to, both in research and development of health- and welfare services. Lived experience is just as important as academic and professional knowledge. Through equality and dialogue we want to create better conditions for people facing life challenges.

KBT is divided into

KBT Competence Center

We evaluate health- and socialservices. We conduct research on the basis of service users' premises.

KBT Vocational School

The path to work and education. We educate peer workers.

GLIMT Recoverysenter

A meeting place at Heimdal. A community. A meaningful everyday life.


A creative space for young people between 15-20 years old.

We offer

Peer Asks Peer

People that have used health services are taught how to conduct focus groups. They interview service users about their views and experiences. A report is created based on findings, and both service users and employees of the service meet at a dialogue conference to discuss and find solutions.


KBT mainly conducts qualitative research. We are the lead or co-lead of several ongoing research projects. Please contact us for possible research collaborations, or if you want advice on how to include co-researchers in your project. 

Lectures and webinars

We offer lectures and webinars about service user involvement, substance abuse issues, mental health work, ethics and other related subjects. We can also present our research and evaluations. 

Lectures can be customized. We are well versed in hosting webinars.

Service user innovation

We create arenas where service users can bring forward ideas and suggestions. We create service user pannels to facilitate discussions about issues regarding services. We often do this in combination with Peer Asks Peer. 


We offer different courses to enable and empower service users, relatives, health care workers, peer workers and service user representatives. 

Brukerinvolvering innen forskning 

Erfaringskonsulent – erfaring som profesjon

Prosessleder i Bruker Spør Bruker (BSB)

Dialogue meetings in municipalities

We visit municipalities in Central Norway. We facilitate conversations about recovery and service user involvement. A conversation across the table can be a step in the right direction towards better collaboration between the lived experience and professional perspective. 



What is recovery about?

Different understandings of recovery

Recovery in health care services

A critical look at recovery

Organizations, foundations and voluntary services

Recovery based services in Norway


How KBT works with recovery

Service user involvement for adults

What is service user involvement it about?

What are arenas for service user involvement?

Approaches and methods for service user involvement


How KBT works with service user involvement for adults

Service user involvement for children and youth

Service user involvement - a human right

Service user involvement in real life

Approaches and methods for service user involvement

Organizations, foundations and voluntary services


How KBT works to increase service user involvement for children and youth