Posts by Ingvild M. Kvisle
User Interviews User – Stiftelsen Et skritt videre (FIRE)
In 2016 the foundation Et skritt videre (FIRE) [One step further (FIRE)] started a collaboration with KBT to conduct a member survey with the User Interviews User-method. The findings from the survey show that FIRE’s physical activities and voluntary work represents an important supplement to the ordinary services for people who want to go one…
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Les merUser Interviews User Evaluation – Overhalla municipality
This User Interviews User Evaluation was comissioned by Overhalla municipality. The main purpose of the evaluation was to get service users’ perspectives on the development of municipal services, what works well within the municipal services and what should be improved. It differed from person to person how well known service users’ rights were. Few knew…
Les merUser Interviews User Evaluation: Stange municipality – Services for people with mental health problems
The User Interviews User evaluation of Stange municipality was a follow-up of a quantitative survey conducted by the municipality in 2005. The municipality had already conducted several qualitative service user surveys, of which the first one was conducted in fall 2002. 8 adults were interviewed, and the results from the survey were published in the…
Les merUser Interviews User Evaluation – Meråker municipality
The goal with the User Interviews User Evaluation in Meråker municipality was to contribute to an understanding of what the municipal services were successful with, and what could be improved, based on the service users’ experiences. The interviews were conducted by Mariann Gladsø and Svanhild Johnsen in November 2007, and the report was written with…
Les merUser Interviews User Evaluation – Psychiatric Ambulant Rehabilitation Team (PART)
Effektiv samhandlingsutvikling (ESAU) is a group for research and development, who works to enhance the services for people with mental illness. KBT was asked by ESAU to perform an evaluation of the Psychiatric Ambulant Rehabilitation Team (PART), an outreach team in conjunction with St. Olav’s Hospital and Trondheim municipality. PART is meant to ensure quick…
Les merUser Interviews User Evaluation: The Follow-Up Services in the Districts of Lerkendal and Heimdal, Trondheim municipality
This User Interviews User Evaluation was comissioned by the Follow-Up Service in Trondheim municipality, the districts of Lerkendal and Heimdal. Eirik Roos on behalf of the City Manager and Stig Antonsen, leader of the Follow-Up Services, asked KBT to conduct a service user survey. This evaluation is of the experiences of service users of Heimdal’s and…
Les merUser Interviews User Evaluation: KIM-senteret
A User Interviews User Evaluation of KIM-senteret [the KIM centre] was done in 2008-2009. This project was part of a course KBT held for new conducters of the User Interviews User method. The main focus of the evaluation was the employees of KIM-senteret’s experiences with service user involvement. The evaluation also explored the benefits of…
Les merUser Interviews User Evaluation: The Follow-up Services in the districts of Østbyen and Midtbyen, Trondheim municipality
In 2009 KBT did a User Interviews User evaluation i collaboration with the Follow-Up Services in the Districts of Østbyen and Midtbyen in Trondheim municipality. The service users expectations to the Follow-Up Services differed based on previous experiences with welfare serivces. It’s important to be aware of what the Follow-Up Services can contribute with. KBT…
Les merUser Interviews User Evaluation – Psychiatric Care in Oslo municipality
In 2006-2008 KBT conducted the largest ever User Interviews User Evaluation of the services for mental health care in Oslo municipality. The evaluation was comissioned by the Health and Welfare Unit in the Municipality of Oslo, represented by Kari Sofie Smaaland. Dagfinn Bjørgen and Heidi Westerlund from KBT conducted the evaluation, and the final report…
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