Archive for July 2017
User Interviews User Evaluation: KIM-senteret
A User Interviews User Evaluation of KIM-senteret [the KIM centre] was done in 2008-2009. This project was part of a course KBT held for new conducters of the User Interviews User method. The main focus of the evaluation was the employees of KIM-senteret’s experiences with service user involvement. The evaluation also explored the benefits of…
Les merUser Interviews User Evaluation: The Follow-up Services in the districts of Østbyen and Midtbyen, Trondheim municipality
In 2009 KBT did a User Interviews User evaluation i collaboration with the Follow-Up Services in the Districts of Østbyen and Midtbyen in Trondheim municipality. The service users expectations to the Follow-Up Services differed based on previous experiences with welfare serivces. It’s important to be aware of what the Follow-Up Services can contribute with. KBT…
Les merUser Interviews User Evaluation – Psychiatric Care in Oslo municipality
In 2006-2008 KBT conducted the largest ever User Interviews User Evaluation of the services for mental health care in Oslo municipality. The evaluation was comissioned by the Health and Welfare Unit in the Municipality of Oslo, represented by Kari Sofie Smaaland. Dagfinn Bjørgen and Heidi Westerlund from KBT conducted the evaluation, and the final report…
Les merUser Interviews User – Namsos municipality
To fulfill the demand for service user involvement, Namsos officials requested a UIU be conducted on their services. The focus for the service was seeing what and how did the services work, and what areas could be improved according to the users. The access to written information was lacking, and there was a general wish…
Les merUser Interviews User Evaluation – Inderøy municipality
KBT has evaluated the services in Inderøy. The municipality laid good grounds for the survey, and recruited a broad selection of informants for the meetings. It was revealed a great need for information on the municipality’s services, and of mental health in general. Awareness of rights was difficult to get a hold of. The majority…
Les merUser Interviews User Evaluation – Inn På Tunet
Inn På Tunet (IPT) is facilitated and quality controlled welfare services in farms. The Programme Board and county governors in Central Norway contacted Mental Helse, who together with a user driven center in Central Norway did a user-survey of the services in five Inn På Tunet-farms. Dagfinn Bjørgen in Brukerstyrt senter in Central Norway led…
Les merUser Interviews User Evaluation – Psychiatric care, St. Olav’s Hospital
Mental Helse Midt-Norge requested an evaluation of psychiatric care, in which the goal was to strengthen the peer perspective in the service. The task was originally given to BSM Central Norway, later to KBT by chief of division Liv Sjøvold, and was a continuation from experiences from the project “Easier access to coordinated psychiatric service”.…
Les merUser Interviews User Evaluation – Levanger municipality
Levanger officials wanted to make use of the UIU-evaluation of their services in the health sector. They were especially concerned with four group services: Tjuddur’n, KID, Kontakten, and Akkar’n. We have observed a great satisfaction in the group services, which provide many an important social network. It appears possible to expand the activities, so they…
Les merUser Interviews User Evaluation – Namdalseid municipality
Namdalseid officials wanted to evaluate their services using the UIU-method. The service users were happy with the municipal services, and felt they had a good collaboration with the services. They were not unsatisfied with the preservation of their patient rights, but still requested more information on this topic. Terms like “individual plan” and “service user…
Les merUser Interviews User Evaluation – Nærøy municipality
KBT was hired by Nærøy officials to conduct a UIU-survey of the services offered to users with mental health problems. The municipality worked with KBT to make a themeguide for the interviews, which included general questions about experiences, service user involvement, psychiatric work, service coordination, availability, living conditions, relatives, and many others. The eringquestions had,…
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